Job Posting

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Position Title: Jibu Franchise Relations Director

Location: Kigali, Rwanda

Open To: Rwandan Residents

Start Date: 24 January 2017

Type/Length of Service: Local hire position, 12 months renewable

About Jibu: 

Jibu equips African entrepreneurs to solve the water crisis using an innovative social franchise model. Jibu’s network of locally-owned drinking water franchises profitably filter, bottle and sell drinking water at ultra-low prices to underserved urban communities in Rwanda, Uganda, and Kenya. Since successfully closing a Series A round in early 2015, Jibu has quickly scaled and franchisee revenues have grown more than 20x as they have met the rapidly growing customer demand for radically affordable drinking water. Jibu is a for-profit business grounded in a charitable mission of local ownership, jobs and making drinking water affordable to all.

Primary Responsibilities:

  • Recruitment
    1. Monitors performance of microfranchises and makes recommendations for new franchises
    2. Develops and manages the recruitment and selection processes for new franchises including franchisee candidate information tracking
  • Store Openings
    1. Ensure everything required for new store openings is available – readiness checklist sign-off
    2. Provide and coordinate expertise to ensure new stores are successfully delivering on targets
  • Enforcement and Development of Standards
    1. Ensure that the franchises are working as per the defined policies and procedures in the assigned territory
    2. Enforce compliance across franchises; develop compliance strategy and mechanisms
    3. Studies processes and procedures and suggests where re-engineering is required
  • Reviews, Audits and Check-ins
    1. Periodic and random visits at franchises
    2. Conduct periodic audit/reviews of the franchises in the assigned area including representatives and microfranchises; include QC&A checks and support
  • Franchise Information Management
    1. Responsible for franchise contracts, ensuring compliance, and maintaining the company guidelines and cooperation with Jibu Corporate’s vision and values
    2. Collect and maintain all franchisee information; support impact and KPI tracking among franchises regarding number of employees, etc.
    3. First point of contact for any franchise-related queries
  • Franchise and Franchise Staff Training
    1. Coordination with Jibu Corporate in arranging trainings for franchisees and their staff
    2. Conduct follow-up on trainings imparted and provide inputs to determine when training is required
  • Communication and Implementation of Jibu Corporate Initiatives
    1. Ensure that franchisees receive Jibu Corporate’s communication and the support to succeed in implementing business strategy, promotions and products
    2. Ensure that all information (updates, promos, processes, system updates and projects) are shared and implemented with franchises on a timely basis
    3. Provide comprehensive and constant support in regards to training, promotions, marketing and visual merchandising
  • Criteria for selection

The following matrix will be used to evaluate candidates for this position:

  • Experience 40% – Candidate must be of mature character with a minimum of 5 years in management roles
  • Skills 40% – Must be competent in Microsoft suite, data analysis, and Evaluation Matrixes
  • Education 20% – Bachelors degree required, Masters degree preferred

*Note: In an effort to support our veterans, an additional 10% value can be applied for candidates with National Police and Rwandan Military backgrounds (depending on rank, responsibility, and length of service)

  • Salary compensation

Compensation will be based on work experience and competency of candidate.


Learn more at

Email questions and applications to:

Franchisee Profile: Josephine from Kenya

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Having filled management roles at Compassion International, the USAID AHPIA Project, and the 1010 Project to Advance Entrepreneurship, Josephine is a leader in the development field with experience in project management, strategic planning, entrepreneurship, monitoring and evaluation. Josephine led the opening of Jibu’s first Kenyan pilot franchise in November 2015, and has brought great change to the lives of those living in the community. In Josephine’s words…“clean water is a precious commodity in Embakasi and other slums of Nairobi. The water pipelines in the community are unpredictable and contaminated with bacteria and parasite. Boiling water protects against some diseases, but requires charcoal, wood, or kerosene, leading to even more health concerns. The alternatives of bottled water are only affordable for the richest 10% of the population. So for the people living in the slums, clean water was just a dream.”

Thanks to Josephine’s efforts, community members have a new mindset and those formerly fearful of waterborne diseases now confidently drink Jibu water, leading to happier and healthier lives. Jibu Embakasi has not only provided safe water but also jobs for franchise staff, marketers, and motorbike (boda boda) drivers who provide daily delivery service to customers in the community. As Josephine says, “Jibu has become the water for the people and fulfilled its Swahili meaning of being ‘the solution.’”

Employee Profile: Kepha from Kenya

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Kepha Abwogi is the store manager at the Jibu company store in the Syokimau neighborhood of Nairobi, Kenya. His role is to market Jibu and generate sales. Having previously worked for Jibu Ggaba franchise in Kampala, Uganda as a sales manager, his knowledge in customer outreach has led to increased publicity of the Jibu brand in the Syokimau area. He began his career as a marketer at an advertising, marketing and PR agency, where he maintained client relationships. Kepha is passionate about empowering local communities and is humbled and thrilled to spend his days helping Jibu get closer to a world where all have safe drinking water.

Franchisee Profile: Brian from Uganda

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Brian has a Degree in Development Economics from Makerere University, Uganda, and professional certificates in the fields of marketing and sales, research and M&E. Brian is a young self-motivated professional interested in working within a competitive framework, exploring new opportunities, and meeting challenges while securing positions with increasing responsibilities. He has extensive skills in social, economic, media and market research, with nearly a decade of experience with companies such as Tibwa Limelight Insight Research, Ipsos, Synovate, and Rismiles Agency Limited. He prides himself in having worked his way through the hierarchy, starting as a research Enumerator, then a Research Assistant, Supervisor, Research Executive and finally a Marketing and Sales Manager in a span of 7 years, all before joining Jibu.

Engineering Internship

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Title:              Engineering Intern, Jibu

Location:        East Africa

Reports to:     Country Director and Lead Engineer

Start date:     June 2017

Jibu L3C

Ninety percent of the population of sub-Saharan Africa does not have access to affordable, clean drinking water and nearly half of all water projects fail within two years, primarily due to a lack of local ownership. Jibu is addressing this problem by developing a network of locally-owned “business-in-a-box” drinking water franchises strategically located in retail stores that profitably filter, bottle and sell water at low prices.

The Successful Candidate:

Jibu is looking for a talented engineer wishing to commit three months contributing to a rapidly growing company making a meaningful social difference.

He or she will be:

  • Able to design and implement quality control processes and training.
  • Likeable and an excellent communicator able to train, inspire and manage local production managers to properly maintain equipment.
  • Knowledgeable about water treatment systems, basic chemistry, and solar equipment.
  • Able to perform routine maintenance and emergency repair to water treatment equipment, including but not limited to; general plumbing, centrifugal pumps, peristaltic dosing pumps, ultrafiltration membranes, and process control equipment.

The Position:

The position will be based in Nairobi, Kampala or Kigali and will work directly with the franchise operations staff as a member of the corporate support team led by the Country Director and Lead Engineer. Jibu operates in a relatively safe urban environment with decent infrastructure such as housing, transportation, water, electricity, etc.

Essential Duties and Responsibilities:

  1. Capacity development, training and support of local technical team responsible for quality control processes and equipment maintenance (60%)
  2. Installation, maintenance and trouble-shooting of ultra-filtration water treatment systems and the upfit of the facilities that house them (30%)
  3. Other technically-related tasks (10%)


  • Completed at least 2 years of a BS of Engineering or equivalent program. Preference given to Civil, Environmental, and Mechanical engineering
  • Cultural knowledge and experience working in an emerging market context
  • A team player with demonstrated leadership and training or teaching experience

What you will get out of this internship

  • Make a difference in the lives of many
  • Use your creativity to solve tough problems spanning multiple engineering disciplines
  • Perform meaningful hands-on engineering work every day
  • Rise to new challenges
  • Receive hands on mentoring by our staff
  • Build an incredible resume
  • Become a candidate to join Jibu’s staff in the future



  • The candidate will begin in late spring 2017 and stay for 3 months
  • This is an unpaid position. Candidate is responsible for all expenses including travel, housing, food etc. We estimate that it will cost about $1000 USD per month to live in East Africa, not including airfare.


Send resumes and summary paragraph of interest and experience to by March 10, 2017.