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“The level of appreciation that a Company has for it’s customers directly correlates to the level of that Company’s success.”

Customer Service Week is an international celebration of the importance of customer service and of the people who serve and support customers on a daily basis. It’s a time for the team to go above and beyond to deliver exceptional service, solve a customer’s problem, or create a positive impression.

At JIBU, we believe that exceptional customer service towards our Franchisees and last mile Customers is at the heart of our success. Our commitment to listening, understanding, and exceeding expectations is what sets us apart from others. We’re not just solving problems; we’re building relationships and creating thriving franchisees.

To our incredible customers; Thank you for your trust and love for the JIBU Brand, every interaction with you is an opportunity to make a positive impact. We have made it a priority to serve our community with easy access to safe drinking water and other essential products with all of our commitment, while promoting A Better Life.

This week, we celebrate our incredible team of dedicated professionals in the commercial and quality teams who go above and beyond every day to make our customers’ experiences unforgettable. To our support teams in our enabling departments, thank you as well for your unwavering dedication. Your passion for excellence is the driving force behind our customer-centric culture the Commercial teams exhibit.

This year’s theme; Team Service, is an important reminder that no matter where frontline representatives are working, what their job titles are, or how they serve customers, everyone is on the same team.

As we look to the future, we remain committed to raising the bar high, innovating, and delivering the best service in the water or service industry.

Customer service week is a reminder that JIBU loves YOU.